Terms & Conditions

Welcome to Ecosac. This website, accessible at www.ecosac.co, is operated by Pinnacle Innovatory Services (referred to as “we”, “our”, or “us”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

Please read these terms carefully before using our website. If you do not agree to all the terms, you may not access the website or use any services.

1. Eligibility

  • You must be 18 years or older or accessing the website under the supervision of a parent/guardian.

  • You agree to provide accurate, current, and complete account information.

2. Products & Descriptions

  • We aim to provide accurate product details, images, and pricing, but we do not guarantee that all descriptions are free from errors.

  • Product colors may vary slightly due to screen settings.

  • All products are eco-friendly and made with sustainable materials wherever possible.

3. Pricing & Payments

  • All prices are in Indian Rupees (INR) and include applicable GST unless stated otherwise.

  • We reserve the right to modify prices without prior notice.

  • Payments can be made via credit/debit cards, UPI, net banking, or wallets through secure payment gateways.

  • By placing an order, you confirm that you are authorized to use the selected payment method.

4. Orders & Acceptance

  • An order is only confirmed once payment has been received and you receive an order confirmation email.

  • We reserve the right to cancel orders in cases of:

    • Product unavailability

    • Pricing or description errors

    • Fraudulent or suspicious transactions

  • In case of cancellation, any payment received will be refunded.

5. Shipping & Delivery

  • We ship across India using reliable courier partners.

  • Estimated delivery times are mentioned in our Shipping Policy but may vary due to unforeseen delays.

  • Once shipped, we are not responsible for delays caused by courier companies.

6. Intellectual Property

  • All content including images, designs, logos, graphics, and text are the property of Pinnacle Innovatory Services.

  • You may not copy, reproduce, or distribute our content without written permission.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Products are intended for personal, non-commercial use.

8. Governing Law & Jurisdiction

  • These terms are governed by the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.